Delivery of Products

Livrarea produselor se va face oriunde în România, prin intermediul firmei de curierat rapid Cargus sau Fan Courier, în maxim 48 ore de la data validării comenzii, cu excepția zilelor de sâmbătă și duminică.

ASTER PREMIUM SRL reserves the right to confirm orders before they are honored, by contacting customers. Products in stock are shipped within 48 hours, and those not in stock are shipped within 14 days. Orders made on the online store platform are registered non-stop, confirmation and delivery being made within the next 48 hours (for products in stock, and for those not in stock - 14 days), with the exception of Saturdays and Sundays. Orders are processed daily, from Monday to Friday, between 09:00 and 17:00.

No deliveries are made on Saturday and Sunday.

Delivery costs are:

- FREE for orders whose value exceeds 170 RON

– 19 RON for orders below 170 RON 

*La produsele din categoria ”Făină” se aplica o taxa de transport de 30 lei indiferent de valoarea comenzii.

Dacă livrarea nu se poate efectua datorită refuzului sub orice forma a clientului, după informarea telefonică prealabilă a clientului, acesta va fi introdus in baza de date a societății ASTER PREMIUM SRL și nu va mai putea efectua comenzi de pe magazinul electronic www.asterpremium.ro

Reception of products

Receipt of the products represents the customer's acceptance that the products have arrived in good condition. The invoice constitutes the sales-purchase contract according to the Romanian legislation in force. The customer expresses his explicit agreement when signing the Shipping Bulletin or the AWB regarding the fact that he has received the product(s) that is (are) in accordance with the order and his needs.

ASTER PREMIUM SRL reserves the right to delay or cancel deliveries of ordered products if they cannot be honored for reasons independent of ASTER PREMIUM SRL which include: fires, explosions, floods, epidemics, earthquakes, strikes, government actions, wars, acts of terrorism, protests, uprisings, civil disturbances or other force majeure impediments, according to the customs of Romanian law.

The maximum amount of damages that can be paid by ASTER PREMIUM SRL to any customer in case of non-delivery or improper delivery is the amount collected by ASTER PREMIUM SRL from this customer.